WhoCites

WhoCites Support

WhoCites support handles report access, failed scans, billing, refunds, privacy requests, and product questions by email.

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Support email

Email [email protected] for help with a paid scan, report access, billing, refunds, failed delivery, privacy requests, or product questions.

What to include

Include the scanned domain, audit ID, scan ID, report link, and the email address or phone number used at checkout when the request is tied to a paid report.

Refund and billing requests

Refund requests are reviewed under the published Refund Policy. Include the domain, checkout contact, and a short reason such as regret, failed delivery, duplicate charge, or billing error.